Maintenance Auditing, Benchmarking & Performance Improvement towards World-Class Status
Introduction
Maintenance Auditing, Benchmarking & Performance Improvement towards World-Class Status
WHO SHOULD ATTEND?
This programme addresses the needs of a diverse audience with an interest in Maintenance Management, Maintenance Improvement and the use of techniques such as Maintenance Auditing and Benchmarking. The program should be of interest to:
- General Managers who have oversight responsibility for Maintenance Management and Maintenance organisational units
- Operations and Maintenance Managers with direct line responsibility as well as staff support responsibility for Maintenance
- Maintenance Supervisors, Maintenance Engineers and Maintenance Planners and Schedulers
PROGRAMME OBJECTIVES
The objectives of this programme are to provide participants with an awareness and working knowledge of how to:
- Audit their maintenance operations
- Conduct a maintenance benchmarking study
- Use the results to establish and monitor an effective improvement strategy
- Establish Auditing and Benchmarking as a key element of their maintenance management strategy
PROGRAMME OUTLINE
DAY 1 – Introduction and Foundation Concepts
- Introduction to Auditing and Benchmarking
- Introduction to Maintenance Processes
- Approaches to Maintenance Management and Improvement
- Introduction to Maintenance Management Benchmarking Frameworks
DAY 2 – Maintenance Auditing
- Maintenance Performance Measures and Metrics
- The Maintenance Auditing Process
- Maintenance Auditing Methodology
- Conducting a Maintenance Audit
- Maintenance Audit Simulation Case Study
DAY 3 – Maintenance Auditing and Benchmarking
- Maintenance Audit Simulation Case Study
- Using Maintenance Audit Results to Plan Improvement Strategies
- Introduction to Benchmarking
- The Maintenance Benchmarking Process
- Maintenance Benchmarking Methodology
- Benchmarking Tools and Techniques
DAY 4 – Maintenance Benchmarking and Performance Measurement
- Benchmarking Tools and Techniques (continued)
- Designing and Preparing for a Benchmarking Study
- Selecting Benchmarking Partners
- Preparing for an conducting the benchmarking visit
- Reporting results of Benchmarking and Auditing Studies
- DuPont Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study
DAY 5 – Auditing, Benchmarking and Maintenance Improvement
- Benchmarking Simulation Case Study
- Integrating Benchmarking resulting into improvement and objective setting processes
- Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
- Review of Best Practice Benchmarks and Case Studies
- Conclusion