What are the Goals?
By the end of this training course, participants will be able to:
- Appreciate the difference and consequences between pro-active and reactive problem solving
- Develop a structured approach to troubleshooting and problem solving
- Understand continuous improvement in the way you run your processes
- Implement teamwork and leadership principles, support, and cooperation practices
- Understand work practices which "allow" success in troubleshooting and problem solving
Who is this Training Course for?
This GLOBAL FRANCHISE training course is suitable to a wide range of professionals but will greatly benefit:
- Employees who are responsible for leading and directing people to achieve and improve productivity levels
- Those faced with the challenge of solving plant related problems
- Production, Maintenance Engineering and Process Engineering personnel
- Supervisors who are involved in the Operations / Maintenance function
- Planners, Coordinators, Engineers, and Technologists
Day One: Basics of Problem Solving
- Principles of problem solving
- Procedures of problem solving
- Methods and documents of problem solving
- Problem area and detailed procedures (indirect area, manufacturing process problems, product problems, lessons learned)
- Performance standard (strategic, operational, individual)
- Critical relationships
Day Two: Tools & Techniques – Practical Experience
- Application of decision logic
- Relationship analysis
- Relationship between plant species richness and primary productivity
- Problem analysis and synthesis
- Practical use of tools and techniques
- Project selection methods
Day Three: Maximizing the Contribution of People in Process Plants
- The machine-human connection
- A high-quality digital shift handover process
- Embrace technology and support human factors
- Working practices – empowerment or impairment?
- Individual motivators (external vs. internal motivation)
- Developing leadership competence
Day Four: Operator, Maintainer, Designer Interface in Process Plants
- Process plant and machinery specific issues
- Performance (impacting factors, performance defined in terms of speed, quality, and cost)
- Cross functional problem solving
- Development of maintenance strategy
- Life cycle analysis, design for operation, design for maintenance
- Strategies, planning, and protocols
Day Five: Open Forum
- Cross function team working
- Configuration management
- Development of standards and Key Performance Indicators
- Auditing the process to a dynamic standard