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The Boston Global Strategic andOperational Management Programme

Dates Venues Register
22/02/2026 - 26/02/2026 ISTANBUL

Introduction

The Boston Global Strategic andOperational Management Programme

Objectives

At the end of this GLOBAL FRANCHISE training seminar, The Boston Global Business Strategy and ManagementDAY 1

Identifying New Opportunities in Global Business

  • What does globalisation mean and what are its biggest challenges?
  • Why Global Economic and Business Structures are Changing
  • Understanding Comparative Advantage and Competitive Advantage
  • Managing Transition – What activity belongs where?

 

New Mechanisms that Support Global Business Development

  • Effective Business Models for an Increasingly Integrated Environment
  • The Strategic Relevance of the Responsive and Agile Organisation
  • Post-merger and Post-acquisition Management as Major Challenges
  • Collaboration as a means of Accelerating Global Development
  • Product and Process Innovation in Global Strategy

 

Organisational and Human Resource Development

  • The Process of Creating and Managing High-performance Teams
  • Developing the New Generation of Potential Senior Managers
  • Flexible, Extended and Virtual Organisation Structures
  • Mentoring and Coaching – The new roles for senior managers
  • The Strategic Implications of the Flattening Organisation

 

Best Practice in Strategic Management

  • Strategic Planning in an Uncertain and Rapidly Changing Business Environment
  • The Main Strategic Priority – How to gain and sustain profitable growth?
  • Building the Business Model – Achieving the optimum outcome
  • Creating an Effective Linkage between Strategy and Operations
  • The Concept of Alignment – How to keep your teams focused and on track?

 

Ensuring Effective Execution of Strategic Plans

  • The Framework of an Effective Strategic Plan
  • Setting-up and Managing an Effective Strategic Planning Team
  • Resourcing the Planning Process and Projecting Inputs and Outputs
  • Presenting and Communication the Strategic Plan to Your Operations Teams
  • Leading the Execution of the Strategic Plan
  • Final Questions, Answers and Deciding Personal Follow-up Actions
  • Course Leader’s Summary and Overview of the Whole Course
Module 2: The Boston Advanced Operational Management Programme

 

Clearly Distinguishing Managing from Leading and Looking at their Shared Core Skills

Defining the Unique, Essential and Noble Functions of Management

  • Clearly Differentiating Management from Leadership
  • Rediscovering the Critical Importance of Effective Management: Traditional vs. Contemporary Views
  • Inappropriate Metaphors of Managers: The Need to Change Mind-sets
  • The Key Management Functions: The Q-OPD Full-Range Management Model©

The Four, Over-arching Core Skills for both Managers and Leaders

  • Developing Personal, Social and Organisational Awareness
  • Tailored, Multi-channel Communication
  • Powerful and Targeted Influence and Persuasion
  • Emotional Intelligence (EI) & Political Intelligence (PI)

 

Directing and Delegating: The Heart of Management

Operationalising & Directing

  • The Manager’s Crucial Operationalisation Remit
  • Translating the Strategic Plan into an Implementation Plan
  • Powerful Processes to Direct Your Staff
  • Using Goals, Objectives, Outcomes and Behavioural Metrics

Delegating & Problem-solving

  • The Delegation Imperative: Making Yourself Dispensible, Creating New Leaders and Succession Planning
  • Relinquishing Authority and Responsibility: Setting Your Staff-up for Success
  • Creative, Rational and Soft-system Problem-solving Approaches
  • Deciding between Alternative Solutions whilst considering the Operational and Political Dimensions of Your Actions

 

Resourcing and Monitoring: Facilitating Achievement

Resourcing & Supporting

  • Identifying the Resources Available to Your Staff and Using Them to Develop their Capability
  • Selecting Staff for their Talent and Potential
  • Supporting Your Staff: Engagement and Empowerment
  • The Five Essential Support Needs of Your Staff to Ensure their continuing Discretionary Effort

Monitoring & Controlling / Coordinating

  • The Essential Nature of Monitoring and Controlling
  • Soft and Hard Processes: Individual Development and Goal-achievement
  • Deciding on Your Key Metrics: ‘What you measure is what you get!’
  • Designing Monitoring Systems / Performance Dashboards

 

Encouraging and Engaging Your Staff

Feeding Back / Reporting & Redirecting

  • The Value of Timely, Relevant, Actionable Feedback
  • The 3 Feedback Principles and Structuring Motivational, Developmental and Critical Feedback
  • Re-directing Behaviours and Setting-up Positive Responses
  • Harnessing the Power of Activators, Behaviours and Consequences

The Manager as Catalyst

  • Understanding and Appreciating the New Management Paradigm
  • Using the Gallup Q-12 to Powerfully Manage your Staff
  • Playing to your Staff’s Strengths and Helping them Manage their Weaknesses – as a Team
  • Managing Employee Aspirations by Helping them Find their Ideal Roles

 

Proactively Harnessing Your Talent and Realising Your Full Potential

Managing Your Own Career as a Manager

  • Planning in the Emerging, New Employment Reality: The Changing World, Workplace and Corporate Governance
  • Identifying Your Specific Career Anchors: What you are good at? What you value and what motivates you?
  • Constructing Your Personal Career Advancement Strategy
  • Prioritising and Engaging in the Important Career Advancement Activities
  • Becoming Politically Adept

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