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Maintenance Auditing, Benchmarking & Performance Improvement towards World-Class Status

Dates Venues Register
18/10/2026 - 22/10/2026 AMMAN

Introduction

Maintenance Auditing, Benchmarking & Performance Improvement towards World-Class Status

 

OBJECTIVES

  • Have an awareness and working knowledge of key aspects of maintenance auditing
  • Review the key elements of a best practice approach to maintenance management
  • Apply the maintenance management methodology to auditing their maintenance management approaches
  • Identify and plan improvement opportunities based using audit results
  • Carry out a high level benchmarking analysis
  • Use the maintenance audit methodology as a benchmarking tool
  • Conduct a benchmarking exercise and use the results to identify and plan opportunities for improvement
  • Review best practice benchmarks

WHO SHOULD ATTEND?

This program addresses the needs of a diverse audience with an interest in Maintenance Management. Including:

  • General Managers who have oversight responsibility for Maintenance and Maintenance Planning organizational units
  • Operations and Maintenance Managers with direct line responsibility as well as staff support responsibility for Maintenance and Maintenance Management
  • Internal improvement consultants, facilitators and maintenance excellence support staff
  • Maintenance Supervisors, Maintenance Engineers and Maintenance Planners

COURSE OUTLINE

DAY 1 – Introduction and Foundation Concepts

  • The Maintenance Management Environment and the need for improvement
  • An overview of various approaches to maintenance improvement
  • Introduction to Maintenance Auditing and Benchmarking
  • Using Auditing and Benchmarking to drive improvement
  • Implementing sustainable approaches to improvement

DAY 2 – Maintenance Auditing

  • The Maintenance Auditing Process
  • Maintenance Auditing Methodology
  • Conducting a Maintenance Audit
  • Interpreting Audit Results
  • Using Auditing to Drive Improvement

DAY 3 – Maintenance Auditing and Benchmarking

  • Using the Maintenance Audit for internal benchmarking
  • Designing a customized Maintenance Audit Process
  • The Maintenance Benchmarking Process
  • Maintenance Benchmarking Methodology
  • Designing and Preparing for a Benchmarking Study

DAY 4 – Maintenance Benchmarking and Performance Measurement

  • Conducting a Maintenance Benchmarking Study
  • Integrating Benchmarking resulting into improvement and objective setting processes
  • Reporting results of Benchmarking and Auditing Studies
  • Developing Key Performance Measures for Maintenance
  • The Maintenance Balanced Scorecard

DAY 5

  • Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System
  • Using Auditing and Benchmarking to establish improvement objectives and strategies
  • Monitoring Performance Improvement
  • Conclusion

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