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Strategic Crisis Management, Incorporating Security & Major Emergency Response

Dates Venues Register
22/11/2026 - 26/11/2026 DOHA

Introduction

Strategic Crisis Management, Incorporating Security & Major Emergency Response

 

 

What are the Goals?

  • Acquire a strong strategic foundation in crisis and emergency management concepts
  • Build and maintain emergency response structures aligned with organisational objectives
  • Identify and minimise harmful leadership behaviours that intensify crisis situations
  • Apply proven crisis-leadership techniques to improve outcomes, performance, and control
  • Utilise the Incident Command System (ICS) to support communication and coordination
  • Design and deliver practical simulation exercises to measure readiness and resilience
  • Employ advanced communication and decision-making tools during high-stress events
  • Strengthen analytical and psychological readiness to lead during uncertainty

Who is this Training Course for?

  • Fire and Rescue Service Management Personnel
  • Security, Safety, and Risk Management Professionals
  • Health, Safety & Environment (HSE) Officers and Advisors
  • Facility, Operations, and Asset Managers
  • Insurance, Legal, and Marketing Risk Specialists
  • Crisis Management Team (CMT) & Emergency Response Team (ERT) Members
  • Supervisors, Line Managers, and future crisis response leaders

 

The Course Content

Day 1

Evaluate, Mitigate and Responding to Challenges

  • Understanding Strategic Crisis Management
  • Consider the complete range of risks to your organisation
  • CMT and ERT - Roles & Responsibilities
  • Issues management, master this before it becomes a Crisis
  • Who Else Should be Involved (Internal + External)?
  • Nine deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day 2

Planning & Security – Who and What Else Should be Considered

  • Security Management & Asset Protection
  • Case Studies, why some companies fail, and others survive
  • Based on the previous module, self-evaluation questionnaire
  • Developing, improving & implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies
  • Case Study and Workshop
Day 3

Crisis Communications & Incident On-Scene Management

  • Incident Command Systems (ICS)
  • On Scene Crisis Management, essential elements for success
  • Emergency Communication Centres, avoiding the ten most common mistakes
  • Reputation Management - Managing Social Media
  • Press Conference & step by step guidance on how to conduct TV interviews
  • Case Study
  • Exercise: Crisis Communications Strategy
Day 4

The Human Factor – What Can Go Right and What Can Go Wrong?

  • Alerting and Warning
  • Evacuation Strategies
  • Major Incident Simulation - Role Playing Workshop
  • Psychological & Welfare concerns in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition
  • Corporate Case Study – when the board get it wrong
Day 5

Crisis Management Plan Testing, Training and Exercising

  • Case Studies x 2 with the same root cause, are we learning?
  • Exercises: a programme of learning and of validating plans and procedures
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
  • Critique report writing, executive summaries and key recommendations
  • Closing the loop. Implementing recommendations, continuing the process

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