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Building Maintenance Management and Repair

Introduction

Building Maintenance Management and Repair

Course Objectives

Upon completion of this course, participants will be able to

• Understand the scope and objectives of building maintenance management, including principles of preventive, corrective, and predictive maintenance.​
• Apply international standards such as ISO 55000 and best practices in facility and asset management for maintenance planning and execution.​
• Diagnose, assess, and manage common building defects in concrete, roofing, plumbing, and sanitary systems using inspection tools and real-world scenarios.​
• Develop maintenance and repair strategies for HVAC, boiler, mechanical, and electrical systems to improve reliability and efficiency.​
• Implement risk assessment, emergency response procedures, and safety protocols to enhance building resilience and occupant protection.​
• Incorporate sustainability through green building maintenance, waste management, energy-saving upgrades, and compliance with green certification standards.​
• Design and utilize computerized maintenance management systems (CMMS) and digital platforms to schedule, track, and analyze maintenance activities.​
• Prepare and manage standardized reporting, budgeting, and performance tracking for maintenance activities and building services.​
• Supervise maintenance teams, communicate roles and responsibilities, and coordinate with other departments for efficient building operations.​
• Solve maintenance problems through scenario-based case studies, preventive planning, and practical hands-on methods.

Who Should Attend?

This Building Maintenance Management course is designed for:

• Mechanical engineers and technicians
• Maintenance supervisors and operators
• Facilities management professionals
• Asset management staff
• Building maintenance personnel
• HVAC&R engineers
• Architects and construction managers
• Facility department workers
• Professionals interested in maintenance management
• Engineers in building services

Course Outline

Module 1: Introduction to Building Maintenance Management

• Fundamentals of Maintenance
• What is building maintenance management and repair? Definition and scope across commercial, industrial, and public facilities.
• Importance of maintenance in preserving asset value, ensuring occupant safety, and minimizing operational disruptions.
• Types of Services
• Overview of services under building maintenance: mechanical, electrical, plumbing, structural, and environmental systems.
• Integration of hard and soft services (e.g., HVAC, cleaning, security).
• International Standards
• The international standard ISO 55000 and its role in asset management systems.
• Alignment with ISO 41001 (Facility Management) and ISO 50001 (Energy Management).
• Strategic Importance
• Why maintenance is critical: cost avoidance, compliance, and sustainability.
• Lifecycle costing and total cost of ownership (TCO) principles.
• Introduction to maintenance and ISO 55000

Module 2: HVAC Systems Maintenance

• System Overview
• Purpose of HVAC systems in indoor environmental control.
• Different types of HVAC systems: split units, VRF, VAV, chilled water, and packaged systems.
• Maintenance Methods
• Methods used to maintain and repair HVAC systems including lubrication, filter replacement, refrigerant checks, and coil cleaning.
• Use of thermal imaging and vibration analysis for diagnostics.
• Preventive Maintenance
• Preventive maintenance tasks for HVAC systems (regular): inspection schedules, belt adjustments, airflow balancing.
• Preventive tasks for window-mounted units: condenser cleaning, drainage checks, motor maintenance.
• Troubleshooting and Repairs
• Most common issues: poor airflow, refrigerant leaks, compressor failure, thermostat errors.
• Solutions and repair protocols for common breakdowns.
• HVAC maintenance and system diagnostics

Module 3: Boiler System Maintenance

• Technical Foundations
• Terminology and symbols of boiler systems: BTU, psi, flue, burner, safety valves, etc.
• Types of boiler systems: fire-tube, water-tube, condensing, and electric boilers.
• Component Operation
• Working on the boiler components: burners, controls, heat exchangers, and expansion tanks.
• Handling boiler room valves: manual, automatic, pressure-relief, and zone valves.
• Types of data on boiler room valves: pressure ratings, flow capacity, temperature limits.
• Routine Operations
• Routine operations: water treatment, blowdown procedures, combustion efficiency testing.
• Safety interlocks and emergency shutdown protocols.
• Boiler operations and safety checks

Module 4: Cleaning and Facility Services

• Cleaning Supply Management
• Typical cleaning supply management and storage: inventory control, SDS compliance, and safe handling.
• Sustainable procurement of green cleaning products.
• Common Area Maintenance
• Cleaning facility common areas: lobbies, restrooms, corridors, stairwells.
• Frequency, standards, and inspection checklists.
• Elevator and Pool Maintenance
• Maintaining the elevator: cleaning, inspection, and coordination with certified technicians.
• Pool and pool decks maintenance: pH balancing, filtration, tile cleaning, and safety inspections.
• Facility cleaning and support systems

Module 5: Maintenance Techniques and Strategies

• Maintenance Philosophies
• Reactive maintenance: breakdown repairs and cost implications.
• Proactive maintenance: preventive, predictive, and prescriptive models.
• Contract Management
• Contracts of maintenance: service level agreements (SLAs), vendor selection, performance evaluation.
• In-house vs. outsourced maintenance strategies.
• Documentation and Training
• Documentation: maintenance logs, work orders, equipment history.
• Maintenance technician training: onboarding, upskilling, certification programs.
• Safety and Compliance
• Safety maintenance: lockout/tagout (LOTO), PPE, confined space entry.
• Compliance with OSHA and local regulations.
• Maintenance strategies and safety protocols

Module 6: Risk Assessment and Emergency Response

• Risk Identification
• Define risk in the context of facility operations: equipment failure, fire, flooding, power outage.
• Types of risks: operational, environmental, financial, and safety.
• Emergency Planning
• What are emergency response plans? Components and integration with organizational policies.
• How to activate them: communication protocols, chain of command, incident commander role.
• Emergency Procedures
• What should be done during an emergency? Evacuation, containment, first aid.
• What should be done after an emergency? Damage assessment, reporting, recovery planning.
• Risk mitigation and emergency preparedness

Module 7: Green Building and Sustainability

• Green Building Fundamentals
• Definition of green building and its core principles: energy efficiency, water conservation, indoor air quality.
• How to increase greenery in existing buildings: green roofs, walls, indoor plants.
• Sustainability Strategies
• Strategies to increase green performance: daylight harvesting, efficient lighting, demand-controlled ventilation.
• Areas that can have green: roofs, facades, interiors, and landscaping.
• Certification and Benchmarking
• Rating of green buildings: LEED, BREEAM, Green Star, WELL.
• Tools for benchmarking: ENERGY STAR Portfolio Manager, GBTool.
• Green building and certification frameworks

Module 8: Testing and Commissioning

• Commissioning Process
• Define the commissioning process: design review, installation verification, functional testing.
• Benefits of commissioning: improved performance, energy savings, reduced rework.
• Existing Building Commissioning
• Commissioning of existing buildings (retro-commissioning) and ongoing commissioning (re-commissioning).
• Scope and methodology for underperforming systems.
• Testing Procedures
• Testing, Adjusting, and Balancing (TAB) of air and hydronic systems.
• Equipment-level performance verification and system optimization.
• Commissioning and performance verification

Module 9: Specific Structural and System Issues

• Reinforced Concrete Issues
• Issues regarding reinforced concrete structures: cracking, spalling, corrosion of reinforcement, alkali-silica reaction.
• Solutions: repair with epoxy injection, cathodic protection, coating.
• Moisture and Water Problems
• Issues caused by water and moisture: mold growth, wall deterioration, insulation damage.
• Leak detection and waterproofing techniques.
• Roofing and Sanitary Systems
• Issues due to defects of the roofing systems: ponding, membrane failure, flashing defects.
• Issues of sanitary and plumbing systems: clogs, leaks, backflow, venting issues.
• Preventive measures and maintenance schedules.
• Structural integrity and system defect resolution

Module 10: Review and Implementation

• Course Review
• A brief review of the important topics: ISO 55000, HVAC, boilers, risk, green building, commissioning.
• Integration of modules into a holistic maintenance framework.
• Implementation Planning
• Implementation of the lessons: developing a site-specific maintenance plan.
• Feedback mechanisms: KPIs, audits, and continuous improvement.
• Knowledge Transfer
• Creating digital maintenance records and asset databases.
• Training junior staff and ensuring knowledge preservation.
• Implementation and continuous improvement